Privacy Policy

1. Who we are

Aurora Resort & Spa (“Aurora”, “we”, “us”) operates land-based resort properties and this informational website. Contact: [email protected], +1 (905) 358-4100, 6380 Fallsview Boulevard, Niagara Falls, ON L2G 7X5.

2. Information we collect

We may collect information you provide directly, including:

• Name, email address, and phone number when you contact us, apply for a role, or submit a partnership enquiry
• Message content you choose to send through our forms or email
• Technical data such as browser type and pages viewed when essential cookies or similar tools are used (see our Cookies Policy)

3. How we use information

We use personal information to:

• Respond to guest questions and visit planning requests
• Process career and partnership submissions
• Operate and secure this website
• Meet legal and regulatory obligations applicable to our Canadian properties

4. Sharing

We do not sell personal information. We may share information with service providers who support email delivery, hosting, or IT security, and when required by law or to protect guests and staff on our properties.

5. Retention

We keep information only as long as needed for the purposes above, or as required by Canadian law, then delete or anonymise it where practical.

6. Your choices

Subject to applicable Canadian privacy law, you may request access to or correction of your personal information by emailing [email protected]. You may also ask us to stop non-essential communications.

7. Security

We apply administrative and technical measures appropriate to the sensitivity of the information we hold. No method of transmission over the internet is fully secure; please avoid sending unnecessary sensitive details by email.

8. Children

This website and our gaming floors are intended for adults who meet local age requirements. We do not knowingly collect personal information from minors.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website after changes means you have read the revised policy.

10. Contact

Privacy questions: [email protected].